Australia Wide

Loadshift Code of Conduct

Loadshift has an obligation to conduct its business in accordance with all applicable rules, regulations and laws. We are committed to helping all Users act in a way that preserves trust and respect. This Code is meant as a guide to using our Site appropriately and must be followed at all times. Breaches of this Code are handled according to our Violations Policy will result in disciplinary action, up to, and including, account termination. Any questions regarding this Code should be addressed to the Loadshift Support Team where we can provide you with additional information regarding the correct procedure(s) to follow, and address any concerns you may have.

Personal Behavior

I will act ethically and with integrity.

I will comply with all of Loadshift's policies.

I will respect the rights of all Users.

I will not abuse confidential information, or participate in any other illegal practice.

I will have regard for Users' interests, rights and safety.

I will not harass, bully or discriminate.

I will not falsify my own or any other identity and I will provide true and correct information.

I will not receive/initiate payments off-site.

I will not agree to do work I am not capable of doing.

I will not abuse the services offered by my hired carrier.

I will not quote or send invoices off-site.

User Content

I am responsible for the content I post on Loadshift and:

I will not post content that infringes upon any copyright or other intellectual property rights.

I will not post content that violates any law or regulation.

I will not post content that is defamatory.

I will not post content that is obscene or contains child pornography.

I will not post content that includes incomplete, false or inaccurate information about any person, product, or service.

I will not post content that contains any viruses or programming routines intended to damage any system.

I will not post content that creates liability for Loadshift or harms its business operations or reputation.

Confidentiality

I will respect confidentiality and privacy.

I will not disclose information or documents I have acquired, other than as required by law or where authorization is given by Loadshift.

Contact

I will not ask other Loadshift users for their private contact details with the intention to perform transactions offsite and will communicate with them only through official website features.

Fraud

I will not engage in fraud.

I will not create multiple accounts.

I will not use the Site to illegally transfer funds.

I will not use the Site to generate false feedback about any person, product, or service.

Communication

I will avoid exaggeration, derogatory remarks, and inappropriate references.

I will not engage in personal attacks, negative or other unfair criticism, and any unprofessional conduct.

Quoting

I will not underquote to avoid fees.

I will not participate in projects involving illegal behavior.

I will only quote on projects that I plan to complete.

I will submit all quotes via the Loadshift website only.

I will not view excessive shipper contact details without submitting quotes.

Spam or Advertising

I will not spam or advertise my website or service unless otherwise allowed.

Payments

I will not use Loadshift to facilitate money exchange including, but not limited to, cryptocurrency (e.g. bitcoin, ethereum, etc).

I will comply with my obligations after the work is done by the carrier.

I will only accept / make payments through loadshift for jobs secured