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Australia Wide
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1300 562 374
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support@loadshift.com.au

Privacy Policy

Loadshift is committed to protecting your privacy. This Privacy Policy tells you about our collection of personal information either online or via the Loadshift smartphone application (Loadshift App) and how we use that information.

By visiting and/or using this site, you agree to the terms of this policy and you consent to our use and disclosure of your personal information in accordance with what is set out below. This site is owned by Freightlancer, and may be accessed in Australia and overseas.

The type of personal information we collect

This Privacy Policy covers personal information you give to us or that we collect automatically when you visit our website. Personal information is information that can be used to identify you. Personal information might include your username and password, your name, your mailing address, email address, phone number and financial information such as your credit card number and billing address

Personal information given by you to us

We collect the personal information you give us in a number of ways for example online, by email or over the phone. Personal information such as your username and password, your name, your mailing address, email address, and phone number will be collected when you first create an account with us and is collected so that you can more easily do business with us. Financial information such as your credit card number and billing address is collected so we can process transactions and provide you with products and services. You may always choose not to provide personal information, but if you choose not to, certain products and services may not be available to you.
By signing up with us, you agree to receive messages from us via SMS on marketplace activity, safeguarding measures, identity confirmation, and additional updates. We will never provide your information to third parties for marketing purposes.

Information automatically collected

When you visit this site or use the Loadshift App, other kinds of information may also be collected automatically. This includes the website that referred you to us, your IP address, browser type and language, and access times. We may also collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site or the Loadshift App. We may combine your visit and navigational information with personal information that you provide. We use “cookies” to enable you to sign in to our services and to help personalise your online experience. A cookie is a small text file that is placed on your hard drive. Cookies contain information, including personal information that can later be read by a web server in the domain that issued the cookie to you. The information that cookies collect includes the date and time of your visit, your registration information, and your navigational and purchase history. Cookies offer you many conveniences.

Use of Your Personal Information

We use the personal information you have given to us for purposes which are consistent with the reason you provided the personal information, or for a directly related purpose. Such purposes for which we may use your personal information include:
doing business with you so that you can purchase our goods and services; effectively communicating with you;
operating and improving our website and Loadshift App;
providing customer service;
performing research and analysis aimed at improving our products and services;
and displaying content that is customised to your interests and preferences.
We may also use or disclose your personal information where you have consented to the use, either expressly or by implication.
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